FLOG

Your AI-Powered Fitness Companion

Frequently Asked Questions

How do I get started with FLOG?
Simply download the app, complete the onboarding questionnaire to set your fitness goals, and start tracking your workouts, nutrition, and progress. Our AI will generate personalized plans based on your goals and preferences.
What AI features does FLOG offer?
FLOG uses OpenAI (ChatGPT) to provide:
  • AI-powered food scanning and nutrition analysis
  • Personalized diet plan generation
  • Custom workout plan creation
  • Exercise form guidance
You'll be asked for consent before using any AI feature.
Is my data private and secure?
Yes! Most of your data is stored locally on your device. When you use AI features, we send necessary data to OpenAI with your explicit consent. We never sell your data or use it for advertising. See our Privacy Policy for full details.
What data is shared with OpenAI?
Only when you consent and use AI features, we share:
  • Your fitness goals and preferences
  • Physical characteristics (age, weight, height, activity level)
  • Photos you choose to scan for food/exercise recognition
  • Dietary preferences and restrictions
This data is necessary to generate personalized recommendations.
How much does FLOG Pro cost?
FLOG offers two subscription options:
  • Monthly: $2.99/month
  • Yearly: $19.99/year (save 44%!)
Both plans include unlimited AI-powered features, custom diet and workout plans, detailed progress tracking, and priority support.
How do I cancel my subscription?
You can cancel your subscription at any time:
  1. Open the Settings app on your iPhone
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Select FLOG and tap "Cancel Subscription"
You'll retain access until the end of your billing period.
Can I restore my purchases on a new device?
Yes! Go to Profile → Subscription → Restore Purchases. Your subscription will be restored automatically using your Apple ID.
Are the health calculations scientifically accurate?
Yes! All calculations are based on peer-reviewed scientific research. We use established formulas like the Mifflin-St Jeor equation for BMR and the 2011 Compendium of Physical Activities for calorie burn estimates. View all citations in the app under Profile → Medical Information.
The app isn't asking for camera/photo permissions. What should I do?
Go to Settings → FLOG → and enable Camera and Photos permissions. If the app doesn't appear in Settings, try restarting your device after installation.
How do I revoke AI consent?
Go to Profile → Settings → AI Data Sharing and toggle off consent. Note that AI-powered features (food scanning, diet/workout generation) will be disabled when consent is revoked.
I found a bug or have a feature request. How do I report it?
Please email us at the contact address below with details about the issue or your suggestion. We review all feedback and use it to improve FLOG!

📧 Contact Support

Need More Help?

For support inquiries, feedback, or questions:

ahmedelkadyy21@gmail.com

We typically respond within 24-48 hours

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